A. Zamil, M.I. Yaacob, M.H.I. Zulkapli, M. R. Shaari, R.N. Damiri, B.M. Deros, D.D.I. Daruis and M. I. N
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S. Rizkina1, N. D. Mohd Mahudin2
Human Resource Development Office of Aceh, Banda Aceh, Indonesia1
Department of Psychology, International Islamic University Malaysia, Kuala Lumpur, Malaysia2
Page 19 – 37 | Vol. 7 No. 1 2022 | Available online on 1 Jun 2022
Abstract
The promotion of well-being and increased work productivity requires good ergonomics where job demands are aligned with the abilities, characteristics, and needs of the workers. However, a different context of work setting may result in a different role of job demands. Furthermore, the current literature has yet to clarify the potential mediating influence of job demands on psychosocial safety climate and job satisfaction. Results obtained from 387 employees in financial institutions in Aceh, Indonesia, confirmed this relationship, validating the indirect effect of psychosocial safety climate on job satisfaction through job demands. Specifically, the results showed that both psychosocial safety climate (B = .422, p < .001) and job demands (B = -.578, p < .001) significantly predicted job satisfaction, with this relationship mediated by job demands (indirect effect B = .108, Boot SE = .05, CI [.025, .197]. These findings highlight the importance of examining job demands and psychosocial safety climate in relation to job satisfaction within collectivistic cultures. The theoretical, methodological, and practical implications of the study are discussed, along with future research opportunities.
Keywords
Employees, financial service institutions, job satisfaction, job demands, psychosocial
safety climate
Acknowledgement
This study is part of the unpublished Master’s thesis of the first author at International Islamic
University Malaysia, which has been reviewed and approved by the University’s Research Ethics Committee (ID No: IREC 2017-016). The authors gratefully thank the Financial Management Board of Aceh, Indonesia, for allowing access to its employees. This research received no specific grant from any funding agency in the public, commercial, or not-for-profit sectors.
© 2022 Human Factors and Ergonomics Society (HFEM). All rights reserved.
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Human Factors & Ergonomics Journal (HFEJ), eISSN: 2590-3705 is the official Journal of Human Factors and Ergonomics Society Malaysia. The journal is published on a biannual basis. HFEJ aims to address current research in the field of Ergonomics in addition to the broad coverage of cognitive ergonomics, user experience, physical ergonomics and others such as transportation, industrial design and industrial engineering. HFEJ is a member of, and subscribes to the principles of the COPE (Committee on Publication Ethics), as such we only accept original work.